Thanks for response. Ours seems to be working again.

[Peterlyn]

Thanks for response.  Ours seems to be working again.

[ziggurcat]

Hi @shaw-valerie 

Yeah it appears to have been resolved at this time.  Thanks.

[chevyb]

All was good by the next day. Thanks for the follow up.

[Apalla]

so sick of Shaw making excuses for everything including their world class horrid customer service..Their only training is to tell customers to reboot otherwise they have no clue