Customize theme packs

jill-j
Grasshopper

How can I customize the theme packs that we have in our TV listings?  There must be a way to do it myself without having to call Shaw.

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Re: Customize theme packs

jill-j
Grasshopper

I dont need an answer to this quesiton.  I did on Messenger.  It seems this should be a function that customers could take care of themselves rather than taking up the time of the way too few service agents who answer phones and social media.

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Re: Customize theme packs

Moderator
Moderator

Hey jill-j,

Thank you for reaching out! You're right that you can't remove/add channels online. The Shaw website is available to assist you in building a plan. If you would like to add/remove channels, you would need to contact a live agent. After all, this way we can help you work out which plan is best for you.

Cheers,

Tony | Community Mod.

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