Disney+

[rob2vent]

I had to get new equipment today for my TV package. After all the equipment was installed, I tried to access my FREE Disney + channel. Turns out Rogers no longer will honor the FREE offer of Disney+. Because I have new equipment the last 8 months of the FREE Disney+ offer is gone for me. Rogers cleverly offered me a package for $1 off,

Its a shame that after being forced to switch to new equipment, I end up losing what I once had. And BTW, the Disney + offer is only good for 1 year after activation. Something Rogers omitted to tell you about in their original offer. 

[g-idk]

Hi @rob2vent , here is a link to a post that had a similar issue with their disney+ account after changing hardware and what they ended up having to do to get it all straightened out.  Don't know for sure if this will help you or not, but it might work.  Interesting about it only being valid for a 1 year term, I can't seem to find any documentation about that.  Here is that link  Activated Disney+ Account Not Recognized After Rep... - Shaw Support

P.S. I did end up finding this document  FAQs and subscription terms - Disney+ Standard with Ads