Hi there , I would suggest getting in touch with our tech...

[shaw-tommy]

Hi there @Beeshu1,

I would suggest getting in touch with our technical team as it sounds like your remote may not be operating correctly. 

 You can reach them by messaging them here.  Alternatively, they can also be reached via phone at 1-888-472-2222.

Thanks,

Tommy

[rickatk]

I use the tongue test 😳

Same testing the telephone wires 😳😳