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FXNow on Shaw and AppleTV

Grasshopper

My TV package includes FX but When I try to access FXNow on my Apple TV, Shaw is not listed as a provider so FXNow cannot recognize that I have a subscription. Is there a way for me to access FXNow on my devices?

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Re: FXNow on Shaw and AppleTV

Moderator
Moderator

Hey dc2006ster,

At this time, this is not available with having a subscription to the channel, nor is the FX website. That may change in the future. For now, you can access some FX content through  Shaw on Demand.

Cheers,

Tony | Community Mod.

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Re: FXNow on Shaw and AppleTV

Moderator
Moderator

Hey dc2006ster,

At this time, this is not available with having a subscription to the channel, nor is the FX website. That may change in the future. For now, you can access some FX content through  Shaw on Demand.

Cheers,

Tony | Community Mod.

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Re: FXNow on Shaw and AppleTV

Grasshopper

This is not accurate. You cannot currently access much of anything through Shaw On Demand. Where FX Now has content for 19 shows (as of this writing) FX and FXX on Shaw Cable have 2. It would be nice if that changed, but for now I just want to clarify, since I spent hours looking for a better answer and this is STILL the most accurate and it's just not true. 

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I can sign in on Shaw with my phone and laptop just not w...

Grasshopper

I can sign in on Shaw with my phone and laptop just not with my Apple TV what the f**k it’s messed up

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I have the same issues I contacted the FX Canada support...

Grasshopper

I have the same issues I contacted the FX Canada support and they never responded.  Would be nice if Shaw looked into this for paying customers TELUS, Rogers all have access not sure why shaw cannot help their customers out.

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Sounds like a Rogers FX app issue with AppleTV, I don’t h...

Master

Sounds like a Rogers FX app issue with AppleTV, I don’t have version 4, so I can’t test it. My iOS apps work fine with my login.

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SHAW technical support didn’t even know about this issue....

Grasshopper

SHAW technical support didn’t even know about this issue. They told me to call FX .  Same same .. log on through Shaw on iPhone but no Shaw provider listed for AppleTV . Bizarre 

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I have the same problem.  Someone from Shaw should fix this.

Grasshopper

I have the same problem.  Someone from Shaw should fix this.

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Anyone here had any luck hearing back from FXnow/Rogers?...

Grasshopper

Anyone here had any luck hearing back from FXnow/Rogers?  According to their faq, we aren’t seeing Shaw listed during the AppleTV activation phase because Shaw hasn’t authorized its customer base to access fxnow via AppleTV.  Yet every formal reply I’ve seen from Shaw states this is because FXnow hasn’t “updated” things on their end.  I’ve had no issues via iOS or web ... just AppleTV (tvOS). Curious if anyone in this thread has found/received any further info on this. 

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