Highlighted
Jump to solution

How to stop random scenic interruptions

carlitat
Grasshopper

Just upgraded my TV and internet packages. There seem to be a few issues, most annoying among them being the random interruption of a program's screen display with an endless slide show of mostly tropical images.  The program's audio feed still continues in the background.  The only way to snap back to a program's display is to click the remote's enter key.  This same problem takes place on all of our three TVs and on any channel.  There's no point in playing back the last minutes of program time in the hope of retrieving sound with picture, either.  The rogue images are still there.  How do I fix this aggravation?

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Jump to solution

Re: How to stop random scenic interruptions

Moderator
Moderator

Hey carlitat,

Thank you for reaching out! It sounds like the screensaver is coming up due to inactivity. You can certainly change the settings to 5 hours with the steps here in the device settings. 

Keep me posted,

Tony | Community Mod.

View solution in original post

0 Kudos
Reply
Loading...
2 Replies
Highlighted
Jump to solution

Re: How to stop random scenic interruptions

Moderator
Moderator

Hey carlitat,

Thank you for reaching out! It sounds like the screensaver is coming up due to inactivity. You can certainly change the settings to 5 hours with the steps here in the device settings. 

Keep me posted,

Tony | Community Mod.

View solution in original post

0 Kudos
Reply
Loading...
Highlighted
Jump to solution

I would like to see an option to turn this off.  Its not...

PN
Grasshopper

I would like to see an option to turn this off.  Its not desired

0 Kudos
Reply
Loading...
TALK TO US
Need more help?