Intermittent sound drops & picture freezes on PBS Nova (KCTS)

[DXER]

Happening now (again) during the broadcast, PST. Quite irritating. It's happened recently in the past on this and other channels. 

[mdk]

@DXER -- this could be an issue with "signal-strength" reaching your Shaw PVR.

Contact Shaw (www.shaw.ca/chat) or 1-888-472-2222 to get the Shaw Agent to remotely connect to your box, and to view the signal-strength, and other values, and to do other trouble-shooting. Make them "earn" the money you pay them every month. 🙂

[shaw-valerie]

@DXER Our technical teams are currently investigating some audio issues with this particular channel, this is being tracked under INC0918938. If you connect with our messaging team here, they can attach your account as an example.