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I have a list of 167 devices today most start with-Ipcoam...

aletteke
Grasshopper

I have a list of 167 devices today most start with-Ipcoam, and I dont have a way to find out what they are.

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Ijust tried to remove one of those ipcoam devices and now...

aletteke
Grasshopper

Ijust tried to remove one of those ipcoam devices and now I cannot load any of the devices again, what now?

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Ignored as in just delete them, or ignore as in do nothing?

aletteke
Grasshopper

Ignored as in just delete them, or ignore as in do nothing?

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This is ridiculous. Over a year later and I still have 12...

mhawke_ont
Grasshopper

This is ridiculous. Over a year later and I still have 127 devices listed. Some folks are telling me to delete them manually. With 127 of them, that's going to take a while. I have a better idea. Why doesn't Shaw delete them since they screwed up and put them there in the first place.

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For your info...still happening...my account shows 24 of...

lamont_hurd
Grasshopper

For your info...still happening...my account shows 24 of these on my account.

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How do you know which are the "unwanted ones " ?

dmacfarl3
Grasshopper

How do you know which are the "unwanted ones " ?

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This is a known problem and is still happening now May 20...

twstdmom
Grasshopper

This is a known problem and is still happening now May 2022.  Why do I have to keep deleting these IPCoam accounts?  Why can't Shaw fix this?!

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Thanks Shaw-Tony. I see a lot of paranoia with some of th...

rickatk
Master

Thanks Shaw-Tony. I see a lot of paranoia with some of these posts. IP Cameras and Shaw employees peeking in on users accounts. Please.

Relax folks. We used to have a saying in health care: A horse is just a horse. Don’t chase after the zebras.  

One other question comes to mind, are third party devices being used in the users setups that are experiencing the iPCoam problem.

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Exaclty. The devices just represent actual devices connec...

rstra
Grand Master

@rickatk 

Exaclty. The devices just represent actual devices connected to Shaw TV. Not sure why they call them ipcoam, I am familiar with the term COAM as “customer owned and maintained” equipment. Anyway, some of the ipcoam devices showing up on my account have to be the 3 Fire TV sticks that I use for Shaw TV. 

I don’t think this is a problem, if customers don’t like seeing those devices, they can just delete them 

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Sounds like a horse! Thanks for clearing up the mystery.

rickatk
Master

@rstra Sounds like a horse! Thanks for clearing up the mystery.

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