my channel listings do not show program listings December 7

kelm
Grasshopper
 
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Likewise in Edmonton.  Happening since Thursday.  Calling...

Zeebi1
Grasshopper

Likewise in Edmonton.  Happening since Thursday.  Calling in you get a message indicating it’s a known problem and they are working on it.....two days????? Common!     It’s really annoying........

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Issues with guide display on gateway boxes should be reso...

shaw-valerie
Moderator
Moderator

@kelm @Zeebi1 Issues with guide display on gateway boxes should be resolved now. If you are still seeing missing or incomplete guide information, please reboot the main gateway or gateway HDPVR box by unplugging the power for 15-30 seconds then plugging it back in, which should initiate a reload of the guide information. 

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