file for 9 more months of netflix charges that you not re...

[cpmrich36]

file for 9 more months of netflix charges that you not registered for.  file small claims. good luck with telus.  

[Sondrina]

Same thing is happening to me for the last 3 months. I just called shaw and asked for the $20.99 they charged me this month to be removed as I pay Netflix direct. They refuse to remove it. They removed it the last 2 months but said I have to fix the problem myself. I called Netflix again and they said shaw should not be billing me. Very frustrating.

[GC_Sosnowski]

I have been dealing with this ALSO.  I have called Netflix and they have no record of this account, yet it was still on my current bill that I paid in FULL.  I have called Shaw twice and was told the FIRST time that it would be blocked from being added again- YET THERE IT IS ON MY BILL AGAIN!!!! I have paid Netflix directly since 2017.  

[mdk]

@GC_Sosnowski -- welcome to this peer-to-peer discussion forum, where volunteers try to help. This forum is not a direct path to Rogers/Shaw Support [1-888-472-2222].

In your case, as you can see on your Rogers/Shaw monthly invoices, it is they who are billing you for Netflix, in addition to Netflix directly billing you.  Check the production-date on your latest Rogers/Shaw invoice, to see when they billed you, for which month.  Your only remedy is to talk to Rogers/Shaw, to cancel their billing for Netflix. This will not affect your current "direct" subscription with Netflix.

[g-idk]

@mdk , Hi I sent you a pvt. mail message yesterday but you have not replied yet, did you even get it?   

[mdk]

@g-idk -- yesterday was a "busy" day for me, mostly "away" from my computer. I did PM you, a few minutes ago. All is well.  🙂

[g-idk]

@mdk  ok got it right after I wrote the post, lol.  The crave offer I mention in my pvt. message is not bad, got some good movies and HBO series for me to watch for 2 months.  

[Glenda55]

They told me they would credit my account for the Netflix charge LAST MONTH and I see they charged it again this month and still no credit. I'm ready to cancel Rogers/Shaw entirely!! PLUS they are charging me more for Netflix through them than I pay for my Netflix direct on my credit card! I'll give them ONE MORE CHANCE to fix this then we are out after 50 years with Shaw with no complaints - this is just not acceptable.