New BlueCurve subscriber - Are there plans to add the ability to schedule a recording using the app

[cytordiffe]

I recently upgraded to the BlueCurve system.  I have installed the app on my phone and tablet.  I also use the browser interface.

i miss the ability to set or change a recording schedule remotely.

Are there plans to add this missing feature to the app and/or browser interface?

This feature must be one of the most requested features.  How about listening to the customer base?

[mdk]

@cytordiffe -- Are there plans to add this missing feature to the app and/or browser interface?

First, this is a "user-to-user" discussion forum, not an official path to contact Shaw Support.

Second, I doubt that Shaw would announce "vapour-ware" -- such as plans to offer something.  LIke other companies, you have to wait for official "news".

Third, there is a big security-issue if anyone on the Internet, other than you, can remotely connect to your BlueCurve, and make changes. Hackers do try "brute-force" methods -- having their computers try thousands of ID/password combinations, hoping to be successful. So, be "security-aware", if Shaw should ever announce such a feature.

> How about listening to the customer base?

While reading this message, scroll-down to the bottom of this web-page, and click "Your Voice", and make an official request for this feature.

[j1141]

they just use software and hardware that comcast makes

so they have to wait for them to add stuff like this

[cytordiffe]

And Comcast is in a legal battle with TiVo over remote DVR recording patents.

It is not looking good for a quick resolution.

[dmj]

From the original post the problem appears to be that this was available before moving to bluecurve - I was in the same boat, had the app on my phone and could set up recordings when I was out and about.  With BlueCurve that is not available.  Since I only got moved to bluecurve because I was planning on going to a cheaper Telus servce as a new customer I'm disappointed.  

[mdk]

@dmj -- I only got moved to bluecurve because I was planning on going to a cheaper Telus service. as a new customer. I'm disappointed.  

Were you saying that you would become a "new" customer to Shaw, or that you are a "new" user of the BlueCurve modem/TV device?

In what way(s) are you disappointed?

You could comment here, on this user-to-user discussion forum, or you could scroll-down, as you are reading this, and click the "Your Voice" hyperlink, to contact Shaw.

[Zeph]

Xfinity Remote DVR is back after two-year legal dispute

https://www.androidpolice.com/2019/09/30/xfinity-remote-dvr-back/