No Nhl Center ice 4k boxes!

[Papsey2019]

Went to order my Nhl center ice yesterday. I was told my hardware 4k cable box this season is not compatible with it! Rep had no answer why. I now have to install regular HD cable box to get my games. Anyone know why this is?

Thanks

[mdk]

@Papsey2019 -- a Shaw web-page lists the compatible hardware. That web-page may have outdated/incomplete information.

I recommend that you contact Shaw, and get the details directly from them.

> I have to install regular HD cable box to get my games

Which TV box(es) do you have?

Shaw lets you have multiple BlueCurve boxes on one account, or multiple "non-BlueCurve" boxes on one account, but not a "mix" of BC/non-BC boxes on one account. They will force you to have 2 accounts, if you want to have a "mix".

[Papsey2019]

I run 2 4k wireless boxes at the moment.  I asked to get a coaxial plug in 4k box but those don't work this year. I had it last season on that box. I was told will not work on either 4k boxes this season why?

[Zeph]

I wouldn't even think any of the NHL Centre Ice channels are broadcasting it's games in 4K yet. I don't know why the broadcast wouldn't work on Shaw's 4K boxes, pending the channel is available to watch, as Shaw hasn't made any 4K channels available yet.

[rstra]

It is only the wireless BlueCurve Xi6 boxes that will not work for Centre Ice, because of “technical restrictions.” 

[shaw-valerie]

@Papsey2019 @rstra NHL Centre Ice will be available on all BlueCurve TV equipment this season, including wireless boxes. This package will be on free preview from January 13-19, and will be available for order starting on January 14. 

[rstra]

Thanks for the update @shaw-valerie 

[Papsey2019]

Thank you for clearing this up! @shaw-valerie

[Papsey2019]

I should clarify and ask does this include the 4k wireless boxes @shaw-valerie

[shaw-valerie · Accepted solution]

@Papsey2019 Yes, it does.