No video/audio signal when coming out of sleep mode?

Not applicable

For three days, now, every time I go to watch TV, the Bluesky box doesn't send any video or audio signal when waking it up from sleep mode or after a prolonged period of time.

Rebooting the box fixes the problem, but I shouldn't have to keep rebooting my Bluesky box every time I want to watch TV.  Been trying to connect to live chat, but that's also been broken for a week, now (can't ever seem to get assigned to an agent).

Help!

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Re: No video/audio signal when coming out of sleep mode?

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Got through to live chat.  Tech support is coming tomorrow morning.

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Re: No video/audio signal when coming out of sleep mode?

marcocosta
Grasshopper

I fully agree with you. I didn’t sign up for being a Free Shaw self help tech! Biggest mistake I’ve made in over two decades of Shaw relationship 

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