Jump to solution

Prevent a series recording from recording multiple networks

Not applicable

I have BlueSky and am frustrated by the PVR recording shows on multiple channels.  For instance I record NCIS (and others) on the normal networks.  I set the PVR to only record new episodes.  The PVR then records a LOT of reruns from the Crime and Investigation channel (CI) as they are listed as new on that channel.  My PVR gets loaded with shows I've already seen often as many as three episodes of each series in a single day!  I have to screen through the PVR and delete as many as 12 shows because of this.  Very annoying!

Is there a way to prevent this or can I just dump CI channel from my lineup.  I don't watch it anyway.

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Jump to solution

Re: Prevent a series recording from recording multiple networks

Moderator
Moderator

Hello islander2155 ,

We can definitely understand your frustration here! Unfortunately there isn't a way to restrict your recordings to specific channels at this time, but you might be able to remove Crime and Investigation to resolve the issue. It depends on how your package is set up, as it is occasionally bundled with other channels depending on the configuration. You can check in with the customer support team and they can see if that is a possibility for you. 

You can also report the guide error that is causing the episodes to be recorded as new here https://www.shaw.ca/secure/support/television/guide-errors/form.aspx

0 Kudos
Reply
Loading...
1 Reply
Highlighted
Jump to solution

Re: Prevent a series recording from recording multiple networks

Moderator
Moderator

Hello islander2155 ,

We can definitely understand your frustration here! Unfortunately there isn't a way to restrict your recordings to specific channels at this time, but you might be able to remove Crime and Investigation to resolve the issue. It depends on how your package is set up, as it is occasionally bundled with other channels depending on the configuration. You can check in with the customer support team and they can see if that is a possibility for you. 

You can also report the guide error that is causing the episodes to be recorded as new here https://www.shaw.ca/secure/support/television/guide-errors/form.aspx

0 Kudos
Reply
Loading...
TALK TO US
Need more help?