My package was changed on wednesday. Ever since, the guide on one HD guide STB only shows Stingray channels and the channels currently available for free preview. No other channels show up. The other STB shows PSLd and is unusable. Initially the internet was also broken (we had 300 prior and after the change it was set to 30 though tech support was able to get that working properly.)
Tech supp has rehit, refreshed, resetup, powercycled, factory reset, everything. Nothing works. A service call was suggested which didn't make sense as things worked before the package change, modem levels were/are good.
3 days and counting without usable TV.
