Quick household update, my foot!!

[kaycee01p]

Jan 8 2020 1:20am
WTH is with Shaw butting into my tv program saying "just a moment, you caught us in the middle of a quick household update. We'll be finished in a few minutes."
And then the update was longer than just a few minutes...!!

Why are you the only TV company that does sooo many updates? Telus doesn't and Bell doesn't!!

Can't I just go 1 night watching TV straight thru to the morning without being interrupted or something screwing up where I am forced to RESET my TV box myself??

I've never ever had so many issues with a television service in my life! It's ridiculous!

[rstra]

If this is related to the daily update, you can change the time.

https://support.shaw.ca/t5/tv-articles/bluecurve-tv-settings/ta-p/6179#dailyupdate

[Mike107]

You dont need a daily every **bleep** day for no reason they should just the **bleep** feature off there is no need for it 

[rickatk]

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@rstra wrote:

If this is related to the daily update, you can change the time.

https://support.shaw.ca/t5/tv-articles/bluecurve-tv-settings/ta-p/6179#dailyupdate

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Set your update time to 0200. 

[canukhed]

The time is not Shaw's concern. If I want to watch at 3 pm or 3 am that's up to me. The update should be a choice, not a demand. Fxckggg stupid

[canukhed]

I'm sorry I changed over to this system. Never did I have updates interfering with my TV watching, whether in the afternoons, mornings, or late at night and never has me modem rebooted itself this many times randomly. Idiot system.

[cpmrich36]

everything still working good still?  i agree it is a crazy stupid system glad i don't have shaw anymore.  do you know rogers are taking over shaw?  shh

[mdk]

@canukhed -- never has me modem rebooted itself this many times randomly

That is not normal. Ask Shaw to ship you (via Canada Post) a replacement modem.

Is your modem connected to an electrical wall-outlet, or through a surge-protecting power-bar, or through a UPS (uninterruptible power supply)?  You may be getting power-spikes (or brown-outs or other interruptions) that are triggering the modem to reboot.

[Felushko]

Shouldn't you warn people of cable updates before interrupting their programs in the middle of the evening? A few minutes has turned into 10 plus minutes at this point. Why scheduled it for the middle of the evening...why not in the middle of the night?

[mdk]

@Felushko -- the only interruption of TV programming that I have noticed was an "Amber Alert" that displayed, and locked me out of using my Shaw Remote.  It occurred around 11 AM, a few days ago.  Fortunately, the two missing children were located, about 2 hours later. The children went missing from northern BC, and were found in Toronto.  Shaw may have pushed updates, "overnight", when I was sleeping.