I have the same issues

[Rcborden]

I have the same issues

[shaw-tony]

@Rcborden  @Bolts it is normal for that part to be greyed out to ensure there's no bot spamming a login. 

I just tested again on an iPhone 11 Pro with no issues. Which iPhone do you have and does it happen on other iOS devices as well or https://now.sportsnet.ca/?

[-ed- · Accepted solution]

I have same problem on iPhone XR and iPad Pro when auto-filling my password. However if I type or copy/paste from my password manager (1Password) the login is successful. Hope this helps.

[chevyb · Accepted solution]

Same results here, seems to work fine as long as you either type or copy paste your password.  Auto fill creates the loop

[rmsrg]

Autofill indeed! Works when typing in both email and password. I’ve marked the previous 2 replies as the accepted solution. Thanks everyone!

[needjetsfeed]

I have this exact issue on a Samsung S8+. I have uninstalled and reinstalled. I made sure to type it all in. And it works on the website. The phone has the most upnto dste software. I remember trying this on my last phone and had the same issue. Attached is a screenshot. Anyone have any potential ideas?

[Bgunner]

I also use 1Password and I had to just delete and re-enter the last character of my password and then it works fine.  It almost behaves like 1Password enters a non standard character or to that effect.  This is the fastest confirmed method I found.  Cheers! B

[wknelsen]

I am having this same issue on two different iOS devices. I have tried manually typing in my Shaw username and password and it just brings me back to the “choose a sign in option” screen. I have the most updated iOS and a fresh install of the Sportsnet app. 

[shaw-valerie]

@wknelsen Do you encounter any error messages when trying to login with your Shaw ID to watch SportsnetNOW in a web browser on your computer? 

[RDecks]

Sportsnet app continually  loses connection. We missed a third of the game!  Done with the app for good.