Lately the program guide shows an NHL game scheduled, yet the channel has a basketball game.
This has happened a number of times recently.
So disappointed with Roger's. The service and the support have gone downhill since they took over.
@speednut The channel broadcaster is responsible for guide programming, if it is Sportsnet, then it would be Rogers.
An hour waiting to connect with support followed by another 1/2 hour waiting for support to confirm it's a provider issue and not a broadcaster issue.
Does it really matter who's at fault when Rogers is both the provider and the broadcaster (Sportsnet)? They have a monopoly on high priced mediocrity.
@speednut No, it doesn’t matter to the customer, Rogers owns both, but it is the broadcaster that controls what goes out on their channel. Telus and Bell broadcasts of that channel would have had the same programming on Sportsnet.
Did you even read my response? I think I was pretty clear that the response from support was that it was a "provider issue, not a broadcaster issue. Anyhow thanks for wasting my time.
@speednut wrote: yet the channel has a basketball game.
A few possibilities come to mind:
In November 1968, in the USA, some network manager shifted away from a live NFL game, to start the broadcast of the "Heidi" movie exactly at its scheduled time. A great uproar followed. See: https://www.history.com/this-day-in-history/the-heidi-bowl
They seem to shift games around quite often. Check the tvtv.ca website for programming line-ups as an alternative to the EPG.
Most of the time it is up to date. Recently, they added a Monday afternoon NFL game at last minute, as in with 2 days notice.