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TERRIBLE CUSTOMER SERVICE

Grasshopper

I have tried to call over several days and been put on HOLD FOR HOURS!! ...Then put into your 

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Tech and Billing support has been noticeabley slow on Sha...

Master

@crystelle wrote:

I have tried to call over several days and been put on HOLD FOR HOURS!! ...Then put into your 


Tech and Billing support has been noticeabley slow on Shaw and Shaw Direct this past couple months. Sometimes 5min sometimes over an hour. Sometimes no call back. Both phone in and chat wait times are very inconsistent. Sometimes phone in is quicker than chat. I tried texting once...interesting.  

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