@DSB2000 -- which Shaw TV box do you have? The older Gateway, which has an internal disk-drive that might be dying, or the current BlueCurve system?
Have you disconnected the power-cord from the TV box, waited a few seconds, then reconnected the power-cord, and let the box fully restart? Did this make a difference?
After you contacted Shaw Support [1-888-472-2222 or www.shaw.ca/chat ) did they trouble-shoot? Did they schedule a technician for a site-visit?
Can you ask some of your immediate neighbours if they have the same symptoms with their Shaw TV service?
Do you live in a single residence, or in a MURB (Multiple Unit Residential Building) ? Obviously, the Shaw wiring is quite different for those 2 types of connections.
