TV pixeling all day, freezing u

bibidog
Grasshopper

My Tv today has been pixeling,freezing almost all channels. Is anybody else having this problem today??? It is really annoying has been going on all day. They have no service updated reported and did the usual trouble shooting but my HD cable just not coming in properly, so anybody else with problem???

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It could be a "signal-strength" problem, maybe on the Sha...

mdk
Grand Master

It could be a "signal-strength" problem, maybe on the Shaw infrastructure on the telephone-poles, or it could be a "failing" disk-drive inside your PVR.  The PVR is always recording the channel that you are watching, to enable you to use the "rewind" (or "skip-back-15-seconds") buttons on your remote-control.  How old is your PVR?

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Only occasionally on Live TV however lost of problems wit...

Bruce_Woytuik
Grasshopper

Only occasionally on Live TV however lost of problems with recorded programs pixelating and freezing.

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Pixelation

mdk
Grand Master

@bibidog -- it has been a while since April 2020. Is this still happening?

I recommend that you contact Shaw Support (www.shaw.ca/chat) or 1-888-472-2222 for Shaw to trouble-shoot.

The Shaw Agent can remotely logon to your PVR, to view the signal-strength reaching your PVR, and to see other measurements.

 

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