Jump to solution

Why Show is not On Demand ??

dedwards
Grasshopper

Like to know why shaw only shows tv show only on certain channels when the show is played on multiple channels.

I my case I what to watch the tv series The Hot Zone which played on Show Case and National Geographic channels.

So when I went to ON Demand looking for the show The Hot Zone shaw only had it for The National Geographic channel which we do not subscribe to and it only allow us to subscribe. 

Why should I subscribe when this is available on a channel we already pay for.

So my question is why On Demand did not have it for the Show Case Channel and Only on the National Geographic channel when it was playing on both.

Not impress with the service that we are paying for when something that should be available is not.

Also online tech support was chatting with numerous shaw clients and not dealing with only one client. 

Not great customer service as far as I am concerned.

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
Jump to solution

Re: Why Show is not On Demand ??

Moderator
Moderator

Hi dedwards

We apologize for any confusion on this. The programs that appear on Video on Demand can vary depending on the rights of the channel/network it appears on. In this case, it doesn't look like Showcase currently has the Hot Zone available for On Demand. You can find a full list of current Showcase VOD titles here: https://vod.shaw.ca/tv/Showcase/all/ or you can check their website here https://www.showcase.ca/shows/

From what I can see, National Geographic currently does have the rights for this program, so that's why it's available if you subscribe to that channel. You can find a full list of their available VOD content on https://vod.shaw.ca/tv/NationalGeographic/all/

0 Kudos
Reply
Loading...
5 Replies
Jump to solution

Re: Why Show is not On Demand ??

Moderator
Moderator

Hi dedwards

We apologize for any confusion on this. The programs that appear on Video on Demand can vary depending on the rights of the channel/network it appears on. In this case, it doesn't look like Showcase currently has the Hot Zone available for On Demand. You can find a full list of current Showcase VOD titles here: https://vod.shaw.ca/tv/Showcase/all/ or you can check their website here https://www.showcase.ca/shows/

From what I can see, National Geographic currently does have the rights for this program, so that's why it's available if you subscribe to that channel. You can find a full list of their available VOD content on https://vod.shaw.ca/tv/NationalGeographic/all/

0 Kudos
Reply
Loading...
Jump to solution

Re: Why Show is not On Demand ??

Not applicable

I pvr’d Hot Zone on Showcase however it only pvr’d episodes 1, 3, 5. 

0 Kudos
Reply
Loading...
Jump to solution

Re: Why Show is not On Demand ??

vumax
Grasshopper

Do you have 6 hours worth of recordings for Hot Zone?  If I recall correctly, when it first aired the episodes were mislabeled. 1,3 and 5 were each actually 2 hours long and included 2,4 and 6.

Reply
Loading...
Jump to solution

Re: Why Show is not On Demand ??

Not applicable

Oh! I'll check when I get home. That would be awesome. Thanks!

0 Kudos
Reply
Loading...
Jump to solution

Re: Why Show is not On Demand ??

Not applicable

That’s it! They are 121 mins, Thank-you! When I watched episode 1 didn’t even realize I watched it that long.

Reply
Loading...
TALK TO US
Need more help?