Underground cables allow Shaw to provide our amazing Internet, Video, and Phone services. To ensure that construction and development do not interfere with the operation of our network, DigShaw provides information regarding the location of buried underground Shaw cables.
Shaw has its own DigShaw Facility Locate Service to better serve our customers nationally.Locatesof all Shaw facilities must be arranged through the Shaw Locate teams, either through the website or if it is an emergency request through 1-866-DigShaw (344-7429).
We are dedicated to the elimination of damages to our facilities and to the promotion of safe working environments for everyone.
Reducing damages to buried facilities positively benefits:
Protection of the environment
Preservation of the integrity of society’s essential services
Before digging, plan your job and be sure you have considered who you need to inform.
Determine what facilities may be affected by your activity, underground and overhead. This could be Shaw cable facilities, gas, power or other facilities owned by utilities. Hitting or damaging these facilities could result not only in outages of these services, but also injury to you, your family, and your neighbours.
For your protection, if your digging job is going to be within one meter of where a locator marked the buried facility (they often use paint or flags, etc), you must first carefully dig and expose the utility's facility using hand tools (i.e. shovels) to determine exactly where the buried utility's facility is.
Contact all utilities or companies to have their buried facilities marked and located. Utilities installed in road allowances or utility right-of-ways are owned and maintained by those utilities, and it is the responsibility of the ground disturber (excavator) to contact all underground facility owners for the Location information.
In the Description and Comments section of the request, let us know if there is access to your yard when no one is home so we can still mark the Locate in your absence. Use this field to tell us what type of work you are doing, where in your yard (location) the work is being done and how deep the dig is going to be.
Report any damage, either caused or found to all facility owners.
Before you start digging, plan your job and be sure you have considered who you need to inform.
Health & safety codes
Be aware of, and follow the Occupational Health & Safety codes in your area for work near buried and overhead facilities. For example, hand exposure of facilities in a non-destructive manner prior to ground disturbance work; verify clearance to overhead lines, etc.
The safety and well-being of our locators at the site is of the utmost importance. Whoever requested the locates may need to make additional arrangements for traffic accommodations to close off a section of roadway for the job to be performed safely.