Intended Audience: Legacy Shaw customers.

Note: Starting February 1, 2024, the entity issuing this invoice and its associated business numbers have changed. But don't worry, no action is needed from you. You can simply find all the details on your invoice, effective February 1, 2024.

To find your Shaw account number, follow these steps:


  1. Once you sign into My Shaw, your account number is displayed on the homepage under the Welcome greeting.
  2. You can also see your account number on your actual bill if you click View my Bill from your Account overview in My Shaw. 
  3. From your Shaw bill: See YOUR ACCOUNT under your name in the top left corner of the bill under your name (as seen by item #1 in the image below).


Learn more

Understanding your first bill

Did you know?

If you have not yet registered for My Shaw, you can find more information on how to set up your account at the following link: My Shaw Registration / Recovery.

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