If you previously subscribed to eBills and are receiving monthly Shaw bills by email — but you'd like to start receiving paper bills in the mail again — you can unsubscribe using the My Shaw website (my.shaw.ca) or My Shaw app (Apple App Store | Google Play Store).

Unsubscribe from eBills using the My Shaw website

To unsubscribe from eBills using the My Shaw website:

  1. Visit my.shaw.ca.
  2. Sign in using your Shaw ID and password.
  3. Click My Bills.
  4. Scroll down to eBill and click Unsubscribe from eBill. 

Unsubscribe from eBills using the My Shaw app

To unsubscribe from eBills using the My Shaw app (Apple App Store | Google Play Store).

  1. Open the My Shaw app.
  2. Tap Billing in the bottom menu.
  3. Scroll down to eBill.
  4. Toggle the setting off.
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