Shaw makes paying your bills easy and versatile. Learn all about how to set up pre-authorized monthly payments and how to go paperless by switching to viewing your bills online.
If you previously subscribed to eBills and are receiving monthly Shaw bills by email — but you'd like to start receiving paper bills in the mail again — you can unsubscribe using the My Shaw website (my.shaw.ca) or My Shaw mobile app (Apple App Store... Read more
Shaw ID is a single login for Shaw products and services like My Shaw, BlueCurve Home, BlueCurve TV App, and Shaw Go WiFi. Each Shaw account can have one Primary Shaw ID, belonging to the primary account holder. Up to four secondary Shaw IDs can be c... Read more
If you want to view the dates, terms, limits, and perks of your active Shaw plan agreements, you can find and view them on the My Shaw website (my.shaw.ca). View your Shaw plan agreements on the My Shaw website To view your current Shaw plan agreemen... Read more
You can view the charges incurred by your Shaw services and payments you've made, within any date range, using the My Shaw website (my.shaw.ca) or the My Shaw mobile app (Apple App Store | Google Play Store). View transactions using the My Shaw websi... Read more
You can set up automatic payments for your monthly Shaw bills using the My Shaw website (my.shaw.ca) or the My Shaw mobile app (Apple App Store | Google Play Store). My Shaw is the best way to set up automatic payments without having to contact us, g... Read more
You can find out when your next payment for Shaw services is due, using the My Shaw website (my.shaw.ca) or the My Shaw mobile app (Apple App Store | Google Play Store). See your payment date using the My Shaw website To see your payment date using t... Read more
You can view your current bill for Shaw services anytime, using the My Shaw website (my.shaw.ca) or the My Shaw mobile app (Apple App Store | Google Play Store). View your current bill using the My Shaw website View your current bill using the My Sha... Read more
You can view your current balance due for Shaw services using the My Shaw website (my.shaw.ca) or the My Shaw mobile app (Apple App Store | Google Play Store). View your current balance due using the My Shaw website To view your current balance due u... Read more
It's convenient and easy to manage every aspect of your Shaw services using the My Shaw website (my.shaw.ca) and the My Shaw mobile app (Apple App Store | Google Play Store). My Shaw allows you to manage your TV, Internet and phone with helpful troub... Read more
It's convenient and easy to manage every aspect of your Shaw accounts using the My Shaw website (my.shaw.ca) and the My Shaw mobile app (Apple App Store | Google Play Store). Manage your Shaw accounts using the My Shaw website Manage your Shaw accoun... Read more
It's convenient and easy to manage every aspect of your Shaw bills using the My Shaw website and the My Shaw mobile app. My Shaw will enable you to self serve and always be on top of your Shaw bill. Setting up your account For new customers needing t... Read more
Two-step verification is a security measure for your My Shaw account. When it's enabled, login attempts will trigger a 6-digit pin code to be sent to you by SMS text or email— your choice — and entering that pin code into the My Shaw website (my.shaw... Read more
If you want to log My Shaw or the BlueCurve TV App but have forgotten your password: Visit My Shaw, click Forgot your Shaw ID or password and enter your Email address. You will need to confirm that you are not a bot, then click Reset password. From h... Read more
To install the My Shaw app on your mobile device: You can download the My Shaw app by visiting the My Shaw app - Download and Setup page on the Shaw Community. Select the appropriate download link for your device (iOS or Android) - or click the appro... Read more
If you have forgotten your Shaw ID login or My Shaw password: You can reset your Shaw ID login information by visiting My Shaw and clicking on Forgot your Shaw ID or password?. You will need to enter your email address under Recovery email. Once you ... Read more
To make changes to your My Shaw ID account: You can manage your Shaw ID from within My Shaw by visiting the My Profile section where you can change your Shaw ID, add a contact email, add/edit an account, add/edit a Shaw ID, add a recovery email or ch... Read more
if you are having problems logging into your My Shaw account: Attempt to sign into My Shaw by visiting https://my.shaw.ca. If you have forgotten your Shaw ID or password, you can use these instructions to reset your password. Did You Know: If you hav... Read more
If you need to find your current account balance in order to pay your Shaw bill: Log in to My Shaw Once you have signed into My Shaw, click My Bills on the navigation bar at the top. By default, your last month of bills will display under your curren... Read more
On January 9th, 2019, we're updating the My Shaw website (http://my.shaw.ca). This includes a visual update, layout changes to the navigation menu on My Shaw, and an emphasis on making the Support Community links easier to access. We are implementing... Read more
You can use the My Shaw app to chat with customer service, or to self-serve answers by reading articles just like this one. Shaw support chat Support articles Shaw support chat You can chat with a Shaw agent for technical support, to order new servic... Read more
Find troubleshooting tips for fixing common issues with the My Shaw mobile app. Troubleshooting tips If you're having trouble using the My Shaw app to manage your Shaw account, or if your most recent account data isn't displaying, here are three thin... Read more
The My Shaw mobile app is full of features that will help you access and get the most out of your Shaw services. You can use it to chat with tech support, pay your bills, and manage your products wherever you are. View an account summary View and pay... Read more
The My Shaw mobile app is a convenient way to chat with support, pay your bills, and manage your Shaw products. With the My Shaw app, you have access to all of your Shaw account information. Getting to know the My Shaw app Get the most out of your Sh... Read more
If you'd like to change your My Shaw password for security reasons, or you want to reset a forgotten password, you can do so using the My Shaw website (my.shaw.ca) and the My Shaw mobile app (Apple App Store | Google Play Store). My Shaw uses your Sh... Read more
Shaw ID is a single login for Shaw products and services like My Shaw, BlueCurve TV, Shaw Go WiFi and more. It consists of an email address username and password. Each Shaw account has one Primary Shaw ID and can invite up to four household members t... Read more
Some accounts may receive error code 49 while attempting to log into one of the Shaw Go apps. The error message will say "An unexpected error has occurred, error 49. Please contact us." Examples of Shaw Go apps: CTV Go, TSN Go, Global Go How to troub... Read more
If you find that you're unable to make changes through My Shaw, this may be the result of the status of your account. If your account is overdue, your My Shaw page will display a banner alerting you to the fact, and providing a link to allow you to m... Read more
If you have multiple Shaw accounts, you can link them to one Shaw ID to manage them more easily. You can add additional accounts using the My Shaw website (my.shaw.ca) or the My Shaw mobile app. How to add multiple accounts To add another account usi... Read more
My Shaw is how Shaw customers keep track of bills, make payments, adjust account details, and manage Shaw services. You can access My Shaw through the website (my.shaw.ca) and through the My Shaw mobile app (Apple App Store | Google Play Store). To l... Read more
This document lists down options available for you to pay your Shaw bill. Did you know: The quickest and easiest way to check your balance and make a payment on your Shaw account is through the My Shaw app. Payments via My Shaw (app or web) are insta... Read more