e mail

[petes]

I am unable to open my email, something happened with the password. So I try to change the password. but for that I need some code no, what  SHAW sending to my email. That email what I  am unable to open. I did try to call  and go online with Shaw but nobody get me anyware. Please somebody help me  Krista

[shaw-daniel]

@petes If you've access to the My Shaw website/app, follow the steps here to update the password for your Shaw webmail. Otherwise, please contact our tech support team to temporarily disable the 2-step verification code and sign in to your My Shaw account.

[mdk]

@petes -- are you using an E-mail program, such as Windows Mail, or Microsoft Outlook, on your computer, to access your E-mail?  If so, can you try using Shaw WebMail to logon, to see if that web-site will accept your ID & password?

What is the text of the error-message that you are receiving?