Low internet price for low income seniors

[Judykcma79]

Canadian Federal Government announced this policy early 2022.  Will SHAW adjust the price of my internet plan, so I can only pay $20 a month.

[shaw-daniel]

@Judykcma79 We have a Connecting Families Program to connect low-income Canadian families to the Internet. Please check out the details here.

[Judykcma79]

Thank you for providing me the information.

[mdk · Accepted solution]

@Judykcma79 -- this web-site: https://ised-isde.canada.ca/site/connecting-families/en

states:  

* 50/10 megabits per second (Mbps) for $20 a month ...

* The data allotment is also doubling, from 100 GB to 200 GB of usage per month.

* This new phase will also broaden eligibility ... to include low-income seniors receiving the maximum Guaranteed Income Supplement (GIS).

* The existing $10 Internet plan will also remain available.

Thank your local Member of Parliament for approving this action.

[Judykcma79]

Thank you very much, I will look into that.

[Judykcma79]

Thank you so much for the detailed infomation, mdk / Grand Master.

Helpful!

[VLFberht]

I am a Shaw customer right now.. TBH, I would not want to switch to Telus.. Saying tgat.... How is he SHAW program 200gb @50mb and Telus us unlimited?  here is the link to Telus offering page.

https://www.telus.com/en/social-impact/connecting-canada/internet-for-good?linktype=ge-meganav

[rstra]

@VLFberht 

Shaw is adhering to the requirements of the program, but it would appear that you have options with Telus. 

[mdk]

@VLFberht -- How is the SHAW program 200gb ?

If you logon to the My Shaw Portal, what does it show for your usage for a month?  Anything near to 200 Gb ?

Personally, my "download" usage history from this part-month (May 1 to May 18) has been 10 Gb.

Between December 2021 and April 2022, my "download" never exceeded 75 Gb. 

So, 200 Gb is well above my actual usage.

[BarbaraM2022]

I have requested information on this subsidy from the Federal Government months ago .... My account [moderator edit to remove account information] has basic cable (required for security camera) and telephone to provide entry to lobby - also emergency contact for my Doctor and has basic voicemail but you cut off my service after promising to keep it since it is a necessity.  I also have Wi-Fi which you have disconnected and so I have no way to contact you to discuss this!  I have applied for a provincial assistance programme for low income seniors to pay my rent (over two months behind) and they cover heat, hydro, and water!