Voicemail sent to email

[jmclifford]

Good Day,

Our voicemail is automatically sent to e-mail. We are getting associated messages that for instance read:

"You have 1 message that will expire on 16/02. Call your service to consult."

Can some one tell us what this specifically means? 1. We have some voicemail messages in email that go back over 5 years; some that we would like to keep and at 5+ years of age that does not seem to be the thrust of this message. 2. Rather than telling us when it will expire could it not tell us the originating date/time of the expiring message or some other reasonable identifying feature (i.e. originating/sending phone number)

[mdk]

@jmclifford -- that will expire on 16/02

Sigh. That was yesterday. 

Next time, from your Shaw Home Phone, dial <star><nine><eight>

Enter your voice-mail PIN.

When you hear "you have one saved message", press "one" to hear the date/time of the message, and the caller's telephone-number, and then listen to the message.

Then, press "seven" to delete it.

[rstra]

@jmclifford  Shaw voicemail to email can be set to send you a .wav file in the message that you can keep as long as you like.

[don2838]

how to send my landline phone messages to a cell phone

[mdk]

@don2838 -- I am not sure what you want to do.

If you have Shaw Home Phone (or whatever name Rogers has rebranded it to use), you may use the My Shaw Portal to hear, download, and delete your voice-mail messages.

Or, you can "forward" all your incoming calls from your land-line number to your cell-phone number.  

In the past, before call-phones, when my brother was moving from one house to another house in the same area, Telus was able to configure at their end, so that both land-lines (old location & new location) would ring. So, he could answer at either house.

For better suggestions, contact Support [1-888-472-2222] and talk to an Agent.