Need help with how to use your modem or other home internet equipment? We have step-by-step interactive guides for modems, WiFi pods, the Ignite HomeConnect app and more.

You'll be able to find the right Ignite WiFi Gateway or Ignite WiFi Pods model and choose "iOS" or "Android" for instructions that match what you're seeing in the Ignite HomeConnect (Shaw) app. To find the right device guides for you, visit our Internet device guides (

All interactive guides

Need help with a different product? Check out interactive device guides for our TV boxes, voice remotes, the Ignite TV app, home security equipment and more: all Rogers device guides.

Looking for articles instead?

If you're looking for support articles instead of interactive guides, stay on Shaw Support and browse Internet help topics.

Labels (3)