Need help with how to use your modem or other home internet equipment? We have step-by-step interactive guides for modems, WiFi pods, the Rogers Xfinity app and more.
You'll be able to find the right Rogers Xfinity Gateway or Rogers Xfinity WiFi Boost Pods model and choose "iOS" or "Android" for instructions that match what you're seeing in the Rogers Xfinity (Shaw) app. To find the right device guides for you, visit our Internet device guides (Rogers.com).
All interactive guides
Need help with a different product? Check out interactive device guides for our TV boxes, voice remotes, the Rogers Xfinity Stream app, home security equipment and more: all Rogers device guides.
Looking for articles instead?
If you're looking for support articles instead of interactive guides, stay on Shaw Support and browse Internet help topics.