Internet Articles

Internet Articles

Need help with your Internet?

Find solutions on everything from modems and connectivity, to setting up email on your mobile device.

109 Articles

Shaw Gig WiFi FAQ

Shaw Gig WiFi taps into the power of WiFi 6 technology to deliver our fastest speeds and most reliable connection. With the strength and capacity of our Fibre+ Gateway 2.0, you can now get gigabit WiFi speeds in your home for simultaneous streaming o... Read more

How To: View Active Time Details in BlueCurve Home

Active Time Details is a feature included with BlueCurve Home that provides insight into which apps and websites are being used most by a BlueCurve Home profile. Once activated in a profile, the profile will display how long certain apps and websites... Read more

Troubleshooting: Fix WiFi Pods offline

When a Shaw WiFi Pod goes offline, it can create gaps or dead spots in your home WiFi network. Follow the steps below to bring your Pods back online. This article will teach you how to reconnect a Pod that has gone offline. Reconnect a Fibre+WiFi Pod... Read more

Equipment Info: Fibre+ Gateway 2.0 (XB7)

Shaw's Fibre+ Gateway 2.0 comes with the latest WiFi technology and features, including support for WiFi 6 and 2.5 Gbps Ethernet. This article covers the key features, available connections and hardware specifications of the Fibre+ Gateway 2.0. Overv... Read more

How To: Connect to your home WiFi

If you have a computer, phone, tablet, or other wireless devices you want to connect to your home WiFi network, follow the instructions below. Remember that all of the devices you connect to home WiFi will be sharing the same Internet connection. Con... Read more

Shaw Internet Services FAQ

Learn more about Shaw Internet services with our frequently asked questions. Where can I find a list of Shaw’s Internet plans? You can view all of Shaw’s Internet plans here. What are the Internet speeds offered by Shaw? Shaw currently offers the fol... Read more

Troubleshooting: Slow Internet speeds

Once you've connected your modem and set up your home network, both your wired and wireless Internet connections should be reliable, everyday. Slow speeds and disconnections can result from weak signals, old equipment or cables, interference, device ... Read more

How To: Set up and activate Shaw WiFi Pods

This article will tell you how to set up and activate your new Shaw WiFi Pods. Pods improve your home network's WiFi coverage and eliminate dead spots. If you need answers to other common Self Connect questions, our Self Connect FAQ article has you c... Read more

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