Internet Articles

Internet Articles

Need help with your Internet?

Find solutions on everything from modems and connectivity, to setting up email on your mobile device.

100 Articles

Can I change my dynamic IP address?

Your Shaw modem is assigned a dynamic IP address automatically, which we cannot change by request. While your IP address is dynamic, it is meant to stay the same for a long period of time, and may never change. Changes or maintenance to our network c... Read more

How To: Restart your modem with My Shaw

Having trouble with Internet or TV connectivity? Using My Shaw, you can restart your modem with the tap of a button to fix connectivity issues. Restarting your modem with My Shaw can be done once an hour. Restart your modem from the My Shaw website G... Read more

How To: Activate your Hitron modem using My Shaw

Interested in learning how to activate your Hitron modem (CGNM-2250) using My Shaw? You're in the right place! When you order Shaw Internet, you can choose the Self-Install option. New customers who order a Hitron modem through direct fulfillment or ... Read more

About: BlueCurve Pods

BlueCurve Pods are WiFi extenders that work with your BlueCurve Gateway and BlueCurve Home app. They ensure wall-to-wall WiFi coverage in any home, and are easily activated on your home network using the BlueCurve Home app. Pods are designed to provi... Read more

How to fix BlueCurve Pods offline

Learn how to fix BlueCurve Pods going offline on your home WiFi network. When a Pod goes offline, it will cause the mesh WiFi network to be incomplete and leave gaps or dead spots in the home. Follow the steps below to bring your Pods back online. Ho... Read more

How to manage BlueCurve Pods on your home network

Learn how to manage BlueCurve Pods on your home network. Pods can be renamed or removed at any time using BlueCurve Home. This can be helpful if you're troubleshooting or relocating a Pod to a different spot in your home. This page provides insight i... Read more

Setting up and activating BlueCurve Pods

Learn how to setup and activate BlueCurve Pods with our installation instructions below. Pods work with your BlueCurve Gateway, and can be activated with ease using the BlueCurve Home mobile app. When you first get your Pods, they can be activated to... Read more

BlueCurve Pods FAQ

Find frequently asked questions about BlueCurve Pods below. This article provides details on: What are BlueCurve Pods? Renting BlueCurve Pods Installation instructions and tips Using your BlueCurve Pods Troubleshooting Pods and Internet speeds What a... Read more

How do I set up my Shaw Internet modem?

You have received a new Internet modem from Shaw and are looking to set it up for first-time use. Connect the coax cable from a wall outlet to the Cable In connection on your modem. Connect the power cable to both the modem and a wall outlet. To conn... Read more

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