wrote no new emails are showing after 4am this morning. I...

[mdk]

@Mrabisi wrote no new emails are showing after 4am this morning.

If "new" messages were being sent through other ISPs (Gmail, Hotmail, Telus) and Shaw's mail-servers are "down", then the protocol is for those "remote" mail-servers to "retry every XX minutes over YY days" before declaring "mail is permanently unavailable".  So, customers of those ISPs must wait.  Thus, you don't see messages that (temporarily) could not be delivered to Shaw's mail-servers.

So, "after 4 AM" is the approximate time when Shaw's mail-services stopped receiving messages from other ISPs.

Are you expecting "snail mail" to be delivered during the current Canada Post strike?  Similarly, anything sent to your in-real-life address is "queued" somewhere, until after the strike is resolved, and the physical mailbox outside of your home is "empty" (no junk mail, too!).

[Bruce_L]

My IMAP started working, but not SMTP.

I took @judithann's advice and restarted my computer.  SMTP working now.

[The_Dude]

Not receiving email others on different platforms sent me email but I am not receiving them I can send but it does not arrive on other platforms.

[BJM]

Getting emails now but nothing between 5:16am and 3:00pm this afternoon. Hopefully they get this fixed sooner than later.

[mdk]

@The_Dude wrote others on different platforms sent me email, but I am not receiving them. I can send but it does not arrive on other platforms.

Compare to the current Canada Post strike. You can drop letters into one of their mail receptacles, but no employee will take your letters to their local processing centre.  Similarly, any colleague outside of Canada who similarly mails a letter to you will find that their country's postal-service will just hold that letter in their warehouse, knowing that there is nobody actively working in Canada to sort & deliver the letter.

So, Rogers' "back-end" was not working yesterday, and Canada Post's "back-end" is still not working.

QED

[mdk]

@BJM wrote Hopefully they get this fixed sooner than later.

It now seems to have been fixed.  Does it now function correctly for you?

[BJM]

---

@mdk wrote:

@BJM wrote Hopefully they get this fixed sooner than later.

It now seems to have been fixed.  Does it now function correctly for you?

---

Yes, getting new emails. I checked my Outlook on the desktop this morning and a lot of today’s emails were ones that were missing from yesterday’s outage so all seems rectified.