@timclow-77 no worries. I appreciate you sharing the details. I totally get it when it comes to service interruptions as it is an important form of entertainment after a long day of work.
Fast.com does give out intermittent speeds from what I've seen (depending on the server). We do recommend running speed tests at http://speedtest.shaw.ca/. Were those tests over WiFi or a direct ethernet connection?
From what I understand, this seems to be resolved? Let me know if anything changes.
