Cable / TV outage

[shotty_workmens]

Quesnel, BC_Interior__

Not the first time:  both services dropped out @ 1758 local time, then back on @ 1811.  YET, never any acknowledgment from Shaw.  

Also: I got suckered into going Digital to get past a constant issue with back reception for Sportsnet Channel quality.  Suckered, because, I have to reboot each box every 24 to 48 hours or my signal strength drops from 700mbps to 30.  NOT IMPRESSED & it’s been just a month!! 😞

[mdk]

@shotty_workmens -- there are several "points of failure":

1. your Shaw cable-modem and/or Shaw TV box
2. the coaxial-cables inside the walls
3. the coaxial-splitter inside Shaw's "demarcation" box (where the Shaw cable comes from the nearest telephone-pole into your residence)
4. bad connections at either end of that cable between the "demarc" box and the telephone-pole
5. the Shaw infrastructure along the telephone-poles

I recommend that you contact Shaw (1-888-472-2222) and book a service call. Also, the Shaw employee can remotely logon to their cable-box, and view the "signal strength" reaching that box.  Having a weak signal can cause your issue.