Was this resolved? I have exactly the same problem now, in 2024, and have had for about a year. I dread calling support becuase I anticipate being told it's Microsoft, my fault or anything other than a Shaw email problem. Shaw email simply won't send on wifi 90% of the time, and ironically, it NEVER sends on SHAW open wifi, which means I always have to use data. Most recently I've developed a new issue as well in which emails that I've forwarde for years to my Shaw email won't go through and the originating email tells me that it's tried multiple times but can't deliver to my Shaw email address. I've done some experiments and it fowards just fine to my gmail addres or other email addresses just fine. It's only Shaw that is the problem. Any suggestions welcome.
