Can’t connect to BlueCurve

[Muse1]

Unable to watch blue curve on my Mac. It just keeps showing it’s connecting but never does. Are there settings I need to change on my laptop? App works fine on my phone.

[di221]

Welcome to the discussion. This issue has just recently started and has affected alot of customers. SADLY, we are frustrated and are searching for answers. If you look under all the different shaw "category" columns everyone is talking about blue curve not casting and NOT working. EVEN MORE FRUSTRATING is a "SHAW MODERATER" can go ahead and answer on all the other forum chats but has been silent with ours. Again, please advise what steps are being done to fix the issue.

[rstra]

@Muse1 This is an issue with Mac and Safarfi not able to connect. The work around is to use another browser, I use Chrome. Comcast is aware of the problem and is working with Apple.