Cannot receive email from Gmail users

Graham15
Grasshopper

As the subject states, we cannot receive email from Gmail users, but (as far as we know) can receive email from everyone else.  The Gmail user does not receive a bounce; the email just vanishes.  I can reproduce the issue with my own Gmail account.

We have the spam filtering set to "Label message as Spam and keep in Inbox" but I checked the Spam and Trash folders just in case.  Spam Mail Options is empty and Filters is also empty.

Using Webmail, so no configuration issues to worry about with a mail client.

Anyone else?

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Update, we've now received about 1/3 of the emails (that...

Graham15
Grasshopper

Update, we've now received about 1/3 of the emails (that we know about).

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I sent a couple of test messages, they came through, but...

rstra
Grand Master

@Graham15 

I sent a couple of test messages, they came through, but were delayed for several minutes.

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-- years ago, Shaw would "rate-limit" the number of messa...

mdk
Legendary Grand Master

@Graham15 -- years ago, Shaw would "rate-limit" the number of messages from one specific BC university to various Shaw E-mail IDs.  So, after the first NNNNN messages, counting from 11 PM Pacific (midnight in Calgary/Edmonton), Shaw would block all further messages, until the next 11 PM Pacific.  So, delays were often 1 or 2 days.  Maybe, your ISP is rate-limiting messages from GMail users ???

 

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