Cant access many sites after Shaw Outage

[LivingGod]

I cant access craigslist in opera and firefox. But able to access in comodo dragon.

Also patch file in Path of exile did not download. I had to use vpn to download then stop vpn and play the game.

It seems IP is blocked in random.

Only after the outage. Who can help?

i  did open command console and typed ping cnn.com worked but not ping https://vancouver.craigslist.org

Then i opened comodo dragon and typed https://vancouver.craigslist.org  - page opened.

then cleared all cache  and cookies in firefox  and opera and they do not open this page https://vancouver.craigslist.org

This is a mystery. I never seen this before.

==== more info--

ran ipconfig/flushdns

then ping craigslist.org work , ping vancouver.craigslist.org works  but not  ping  https://vancouver.craigslist.org

changed DNS in adapater config for ip4 to  google dns 8.8.8.8  and 8.8.4.4

same result.

All this happened after outage.

[LivingGod]

Fixed after shaw added static IP.

[mdk]

@LivingGod -- I get the correct results:

$ ping vancouver.craigslist.org

Pinging cities.g.craigslist.org [208.82.238.146] with 32 bytes of data:
Reply from 208.82.238.146: bytes=32 time=82ms TTL=58
Reply from 208.82.238.146: bytes=32 time=71ms TTL=58
Reply from 208.82.238.146: bytes=32 time=69ms TTL=58
Reply from 208.82.238.146: bytes=32 time=69ms TTL=58

Ping statistics for 208.82.238.146:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 69ms, Maximum = 82ms, Average = 72ms

$ tracert vancouver.craigslist.org

Tracing route to cities.g.craigslist.org [208.82.238.146]

5 51 ms 17 ms 16 ms rc1wt-be40.wa.shawcable.net [66.163.68.18]  (Shaw's gateway to WAshington State and east-of-BC)
6 37 ms 36 ms 35 ms rc3so-be82.cg.shawcable.net [66.163.76.10] (Shaw Calgary)
7 67 ms 64 ms 69 ms rc4ec-be13.il.shawcable.net [66.163.65.18] (Shaw gateway into ILLINOIS)
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 72 ms 82 ms 74 ms ae6.cs1.sjc2.us.eth.zayo.com [64.125.31.219]  (San Jose, California)
12 70 ms 76 ms 72 ms ae27.cr1.sjc2.us.zip.zayo.com [64.125.30.231] (San Jose, California)
13 72 ms 117 ms 81 ms ae11.mpr3.sfo3.us.zip.zayo.com [64.125.24.186] (San Francisco, California)
14 91 ms 73 ms 70 ms 64.125.189.230
15 72 ms 72 ms 69 ms cities.craigslist.org [208.82.238.146]

Trace complete.

$ ping https://vancouver.craigslist.org
Ping request could not find host https://vancouver.craigslist.org. Please check the name and try again.

---------------

PING considered "https...." to be part of the host-name, but it is not.  So, PING's response of "not found" is correct.

> I cant access craigslist in opera and firefox.

What error-message did you get when you tried?

[LivingGod]

it all work correctly after shaw added static ip.

[LivingGod]

Another outage today from 12:00am July 15 to now 5:32 Pm . NOT RESOLVED.

Shaw technicians are incompetent. Why cut of  Surrey langly to fix one area issue

======================

July 15 - Lower Mainland (Willowbrook, Langley, Surrey) - All Services Outage (Fix In Progress)

Some customers in the Willowbrook, Langley and Surrey areas of the Lower Mainland are experiencing an interruption to Internet, Television and Home Phone services. We are working to restore service as quickly as possible and apologize for any inconvenience this may cause.
Live Updates:
07/15/2022 16:19 PT Due to the complexity of this outage, our technicians are still working to resolve. Thank you for your patience.
07/15/2022 14:46 PT Tech crews continue to work in the area to restore services.
07/15/2022 10:20 PT On-site technicians continue working diligently to resolve this outage.
07/15/2022 07:20 PT Due to the complexity of this outage, our technicians are still working to resolve.
07/15/2022 01:15 PT Technicians are on site working to restore service as quickly as possible. No ETA at this time but we will continue to monitor the situation and provide updates when available.
07/15/2022 00:21 PT

Our teams are looking into it. Please stay tuned for updates.

===================================

[shaw-daniel]

@LivingGod Services in Surrey, BC have been stabilized and the issue is now resolved. If you still experience any service interruption, please contact us here. We thank you for your patience during the interruption.

[LivingGod]

Ok Same issue happened after outage happened yesterday (june 15). Internet came around 3:00am today.

Internet was slow and cant access some sites again.

Called shaw and ask him to add ip address and it fixed.

Now can shaw explain what is going on with this outage and static ip issue? it seems like modem losing static ip?

I dont know how it works but somehow its causing problem.

[rstra]

@LivingGod 

Shae doesn’t supply static IPs to residential customers. 

[LivingGod]

I dont know how shaw operate. But once shaw added ip i can access all websites. I told shaw to upgrade modem for free. 🙂

its that xb6 has issues with outages

[LivingGod]

shaw changed modem today. Hope i dont have the problem when outage happens. Shaw should give free data when outage happens on shaw mobile. if everyone ask they might do it