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Email attachments

Ishrat
Grasshopper

I am using shaw email for a long time everything was ok but all of a sudden  I just cannot open email attachments.

 

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I've moved your thread into the Internet Discussions foru...

Moderator
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@Ishrat I've moved your thread into the Internet Discussions forum, to better suit the nature of your inquiry. 

Are you accessing your email through Shaw Webmail, or in an email client on your computer/mobile device? What is happening when you attempt to open an attachment? Is this affecting all emails with attachments, or only certain types or attachment or messages only from a specific sender? 

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All attachments coming in on e mail can not view them

rickcoady50
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All attachments coming in on e mail can not view them

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I've moved your thread into the Internet Discussions foru...

Moderator
Moderator

@Ishrat I've moved your thread into the Internet Discussions forum, to better suit the nature of your inquiry. 

Are you accessing your email through Shaw Webmail, or in an email client on your computer/mobile device? What is happening when you attempt to open an attachment? Is this affecting all emails with attachments, or only certain types or attachment or messages only from a specific sender? 

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rickcoady50
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all 

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All attachments coming in on e mail can not view them

rickcoady50
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All attachments coming in on e mail can not view them

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> All attachments coming in on e-mail cannot view them Wh...

mdk
Master

> All attachments coming in on e-mail cannot view them

What program are you using to access your E-mail?  Microsoft Outlook? Windows 10 Mail? Thunderbird? Shaw WebMail? Windows Essentials Mail?

When you click on the icon for an attachment, what happens? Does it say "blocked", or does it offer to "Download" or to "Save" the attachment?  When you try to "Download" or "Save", does this task complete successfully?

What is the file-type of the attachment? PDF? Microsoft Word?

 

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