Email, Windows Mail on Windows 11

[Sweetheart123]

Anyone able to set up Shaw email on Windows 11 Mail? I keep getting the message to change my email address or enable sync. Thank you

[mdk]

@Sweetheart123 -- can you use the "Snip" tool in Windows 11 to capture a screen-image of those messages, and post it here?

[Sweetheart123]

The message is: We couldn't access this account:Shaw. You might need to update your password or give the account permission to sync to this device.

[mdk]

@Sweetheart123 -- can you use the My Shaw Portal to change your password, and include:

• one or more capital letters
• lower-case letters
• one or more digits
• one of more special characters (# or ? or *)

and then try to logon?