Emails from Domains pifinancial.com and pifinancialcorp.com are Being Blocked by Shaw

[glim]

Hi,

Emails sent from pifinancial.com or pifinancialcorp.com to shaw.ca recipients are being blocked by Shaw.

"#< #5.1.0 SMTP; 550 5.1.0 <XXX@pifinancialcorp.com> sender rejected> #SMTP#"

Regards,

Gary

[shaw-monica]

Terribly sorry that this thread was missed! Please note, this platform is not closely monitored like our other platforms.

It looks like you may have gotten your issue sorted out, otherwise, I would recommend that you have the recipients alter their email settings. This link will shed some light on how to do so: Shaw Webmail preferences 

If the issue persists, I would recommend that you/or the recipients reach out to our Support Specialist teams at https://www.shaw.ca/contact-us for further assistance!

[mdk]

@glim --   <XXX@pifinancialcorp.com> sender rejected> #SMTP#"

For some reason known only to Shaw & CloudFilter, the ID in the "From:" field of the E-mail you send is being "flagged" with that sender rejected message from Shaw's mail-server.

Can you create a different E-mail ID within your domain, and try to send to both your Shaw ID and to a GMail ID (if you have one) from that new ID?  It might just be that "XXX" is the only ID within your domain that is being "flagged".