Emails not showing in webmail inbox on ipad

[TR317]

Emails are not showing (except from Facebook) in webmail inboxes on our iPads. They are showing in Mail.

[mdk]

@TR317 -- what are your "spam setting" within the Shaw WebMail app? It is possible that those messages are being filtered into the "spam" folder within WebMail.  If you can see them with some other E-mail client, they have not been deleted by WebMail -- maybe, just "hidden".

[TR317 · Accepted solution]

Thank you. I got help from Shaw Support. It seems that Safari and Shaw Webmail aren’t working well together. I switched to Chrome which solved my missing emails problem and corrected a lot of other issues that I had been battling/ putting up with. 

[glangston]

After a few days in Spain emails stopped coming into Mac mail.  Spent a month having to go to Webmail for emails.   Got back to Canada and still nothing coming into Apple mail on iPad or iPhones.  Shaw help desk tried to help.  All settings were right and accounts not frozen.  SOLUTION:  Reinstalled email accounts and didn't have to delete originals.  Works fine now.