@TLPoirier -- posting to see what others are experiencing....
Last week, Shaw announced a "system-wide" problem, limited to users with BlueCurve devices.
But, if your issues are long-standing, that is a different matter.
My HITRON cable-modem has been 100% good -- delivering more than the 300 download / 15 upload that I am paying for, when I use the Shaw Speed Test to check.
> Wifi constantly cycling off and on...
Not happening to me.
> TV audio cutting out every five minutes, Picture freezing every five minutes
Not happening to me.
> the signal just completely disappearing
Not happening to me.
> unplugging the modem daily, some times more than once...with Zero resolve...
I have not needed to do that at all.
> First they insisted they would not send a technician in due to Covid, but then when I said I was on the verge of leaving, oh let me make you an appointment!
Since mid-March 2020, Shaw technicians have been told to come only as far as the Shaw "demarcation box" on the outside of your home (whether the coaxial-cable from the nearest telephone-pole enters that box).
A month ago, the Shaw technician entered the brand-new basement suite of a friend's house, and did some work in the "wiring closet" in the basement. It was his personal decision to enter the suite -- it had never been occupied, except by the contractor who did all the work (framing/painting, finishing) and by the house's owner and occasionally by myself.
When the technician arrives, she can measure the incoming signal-strength to your cable-modem. A "poor" value can cause all the symptoms that you are reporting. In fact, when you are talking (online chat or telephone) to a Shaw Agent, the Agent can remotely logon to your cable-modem, and view the modem's "statistics".
