Glad to know that's already been sorted out for you! 👍

shaw-ada
Moderator
Moderator

@netconsumer Glad to know that's already been sorted out for you! 👍


@netconsumer wrote:

Thanks Ada. I had reviewed my mail settings numerous times. I spent a few days researching and trying everything that seemed legitimate. Finally, it is working, but I have no idea what did it.


 

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DO you have instructions for the office 2021 version that...

mormerod
Grasshopper

DO you have instructions for the office 2021 version that's not 365?

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-- have you tried these instructions: How To: Use Shaw In...

mdk
Grand Master

@mormerod -- have you tried these instructions: How To: Use Shaw Internet services with Microsoft products

?

There should be only tiny differences between Outlook 2016, Outlook 2019, and Outlook 2021. After that many years, one hopes that they don't need any changes between versions.

 

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Thank you so much - we have been struggling with this for...

Bel1
Grasshopper

Thank you so much - we have been struggling with this for several years now.  Followed your step by step and all my husband's emails are showing up now.  Thanks for taking the time to walk us through it step by step!

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