Out of control (spam) filter (red dot on browser heading)

[Terry23]

I am no longer receiving most of my usual emails.  They seem to be blocked.  The email is working when I send and receive test emails

[shaw-tony]

@Terry23 are you noticing this on https://webmail.shaw.ca/? What is this red dot on the browser you see? Are you able to test using a different web browser to see if there's any difference? As for spam, you could whitelist the emails you want using spam filters here.

[Terry23]

I am noticing it on " https://wm-no.glb.shawcable.net/zimbra/mail#1".  I don't know what the red dot is.  It is located on the browser header (at the very top of the window).  It appears with Edge and Chrome.  The missing emails are already listed as trusted sources.  Could this be a virus?  Thanks for any help you can give.

[shaw-tony]

@Terry23 ah, that just means you have new emails to read. Hmm, how do you notice the emails are blocked?

 

[Terry23]

As of today, I am again mysteriously getting the majority of my emails.  I am inclined to believe my original out of control spam filter theory.

[dlemay]

To whom this may concern:
I do not recognize my email format from webmail.shaw.ca
It is in a letter format from wm-so.glb.shawcable.net from Zimba.
Who the heck is Zimba, and how do I get rid of it once and for all?

[rstra]

@dlemay 

Zimba is the developer of the webmail system, use an email client instead. 

[dlemay]

To grand Master, How do I eliminate Zimba?

[rstra]

@dlemay 

Stop using webmail.