FYI, I've tried to ping from PC command prompt, but that...

[superchinook]

FYI, I've tried to ping from PC command prompt, but that times out, packets all lost.

[mdk]

@superchinook -- what do I try next?

The IP-address you mentioned is:

Name:    nsc1.ar.ed.shawcable.net
Address:  64.59.184.13

which seems to be a Shaw server in ED(monton). Probably a DNS-server for customers in Edmonton.

What IP-addresses does the DHCP-server inside your router assign to your computer and for the "gateway" ? Maybe, something like "192.168.xx.yy" for your computer and "192.168.xx.1" for the gateway?

Can you PING the IP-address of that gateway?

Can you access any web-site? Perhaps, DDWRT is blocking the replies to your PING requests?

[superchinook]

@mdkyes, the IP address for PC follows your format, but not the Gateway. It shows 68.148.4.1. Pinging that does work, but no internet, can't access any websites.

[mdk]

@superchinook -- that "68.148.4.1" IP-address is on the same network as "68.148.4.2" ("S0106889e68fac5c9.ed.shawcable.net)".

All Shaw host-names start with "S0106". The next 12 characters are the MAC-address of the device. The first 6 characters of that MAC-address indicate that 2**24 unique MAC-addresses have been assigned to "Technicolor CH USA Inc.".

Similarly, for "68.142.4.3", the host-name is "S0106441c1215270c.ed.shawcable.net". MAC-addresses starting with "441c12" are also assigned to "Technicolor CH USA Inc.".

Similarly, for "68.142.4.4", the host-name is "S0106ac202e214c53.ed.shawcable.net". MAC-addresses starting with "ac202e" are assigned to "Hitron Technologies. Inc.".

So, for you, if you are looking at the configuration of the WAN port for your router, you should see "68.142.4.1". As I previously wrote, IP-addresses ending with ".1" usually are reserved for the Shaw router in Edmonton. All IP-packets destined for "somewhere" on the public Internet must be sent to this router, for forwarding across the Internet.

If you are looking at the Ethernet adapter inside your computer, when it is connected to a LAN port on your router, you should see a "gateway" IP-address of "192.168.nnn.1", and an IP-address of "192.168.nnn.xxx".  All IP-packets not destined for a device on your private LAN, such as your WiFi-enabled printer must be sent to your router, for your router to send the packet to that "68.142.4.1" router, for forwarding across the Internet.

Correct?

It is strange that you can connect to the web-server inside the router, and can receive response IP-packets, but cannot connect to any web-server on the "public" Internet, and have that "public" web-server send its responses "through" your router, back to your computer.

Experiment:

1. power-off your BlueCurve.
2. power-off your router.
3. power-off your computer.
4. disconnect the Ethernet cable from your computer, and also from your router.
5. connect the Ethernet cable from your computer directly to the BlueCurve.
6. power-on the BlueCurve, and let it fully restart.
7. power-on your computer, and let it fully restart.
8. on your computer, determine the IP-address and "gateway" that Shaw's DHCP-server as assigned.
9. confirm that you now have full Internet access to web-sites.

This experiment will confirm that your computer can send/receive HTTP/HTTPS Internet traffic, through your Ethernet cable, i.e., nothing is wrong "inside" of Windows, and there is no physical problem with your cable.

Do you have a different router that you can try, just in the possibility that the DD-WRT software is the problem?

Can you "flash" your router back to the manufacturer's software, just in the possibility that the DD-WRT software is the problem?

[superchinook]

Ok, I've tried out the experiment and yes it works. I have access to internet via ethernet cable directly from the Blue Curve Modem (it's in bridge mode right now). IPCONFIG shows this:

IPv4  - 68.148.29.25

Default Gateway - 68.148.28.1

Now it sounds like you are very knowledgeable about things like these - so I really do appreciate you spending the time to reply. Now that being said, I suspected that I'd have internet access, as for a few months, I've turned off my router (after using Shaw phone support for many hrs and to avail) and was using BlueCurve only. I had my PC connected via Ethernet for a while.

The funny thing is I also suspect that it's not my router either. It didn't work in stock firmware, which is why I installed dd wrt, as I was desperate, but that's not working either. I also tried factory resetting the router but that also didn't work. I had also gone out and purchased ASUS RT-AC86U to see if it's my router's issue, but the ASUS router also had exact same issue as my current router (D-Link DIR-885L). The internet works whether via Wi-Fi or Ethernet, when using BlueCurve. It's just down when I put BlueCurve into bridge mode and connect up a router to it, which is why it's frustrating.

[mdk]

@superchinook -- It's just down when I put BlueCurve into bridge mode and connect up a router to it, which is why it's frustrating.

It's strange that changing your router does not resolve the problem.

1. Put the BlueCurve into "bridged" mode.
2. Disconnect its power-cord.
3. Disconnect all Ethernet cables connecting to the BlueCurve.
4. Reconnect the power-cord, and let it fully restart.
5. Power-off all of your routers, by disconnecting each power-cord.
6. Connect an Ethernet cable between a LAN port on the BlueCurve to the one WAN port on the router.
7. Power-on the router, and let it fully restart.
8. Power-off your computer, and then restart it.
9. Connect an Ethernet cable between a LAN port on the router and the Ethernet port on your computer.
10. Use the IPCONFIG command on your computer, to show the IP-address assigned to your computer, and the IP-address of the "gateway". It should show "192.168.xxx.yyy" for your computer, and "192.168.xxx.1" for the gateway.
11. On your computer, logon to your router's web-server:  http://192.168.xxx.1
12. View the IP-address of the WAN port on the router. It should be a "public" IP-address, as supplied by Shaw's DHCP-server.
13. Try to access the web-server inside the BlueCurve: http://10.0.0.1 

Tell us what you see, and whether you can access any public web-site, e.g., www.shaw.ca or www.google.ca

[jamesnation]

I was just told the v6&7 modems were not working with 2 ips in beige mode.  Is there a patch the tsr didn’t know about possible?

ex Shaw employee. 

james. 

[rstra]

@jamesnation   It should work, unless something changed recently, try another TSR. 

[xnaron]

In my case both of my ports are active when in bridged mode.  I have a pfsense and tplink router attached.  Both of them work for Internet however they both report the same internet address.  I'm not sure why they both have the same wan up and still work.  Thoughts?

[mdk]

@xnaron -- they both report the same internet address

Which interface are you viewing?

Both routers must show the same "Gateway" IP-address for the Shaw router in your neighbourhood, because all your "outgoing" IP-traffic must go to that router to reach the Internet.

Your two routers should show different, but similar, "WAN" IP-addresses, e.g., something like "24.68.1.2" and "24.68.1.3" -- both being "public" IP-addresses on the Internet.

Access  www.who.is on one computer connected to your first router, to see the WAN address of that router. Repeat from one computer connected to your second router. Compare the two results.