Shaw outgoing webmail server

ThisIsJimmy
Grasshopper

Hia friends,

I am hoping for some assistance. Searching has shown similar issues but no clear resolution. About a week ago webmail applications on my phone have been unable to send emails from my shaw account.

I have attempted to use several different applications all showing the same results. I can receive emails and connect to the imap incoming server but i cannot send emails or connect to the outgoing server. I have followed the posted imap instructions to the letter. Furthermore i have been connected without issue for years.

Additional, if my phone is on wifi i have no issues. It only comes up when my phone is on data.

Clearly the issue is unrelated to specific webmail apps. Is there something on my phone providers end? Which had always been koodo or is there a issue with shaws imap?

Thanks for everyones help and time

Labels (2)
TALK TO US
We're here to help