@jdgsison wrote: I pay for gig services and I get under 500.
Are you using a notebook computer that is connected via WiFi to your Shaw cable-modem, or do you have an Ethernet cable between your computer and the cable-modem?
Note that older computers have "Wireless N" WiFi adapters, which are limited to about 400 Mbits/second. You need a "Wireless AC" adapter to achieve 1000 Mbits/second downloads into your computer.
Try again using a "CAT-5e" or "CAT-6" Ethernet cable, to see if you get the "Gig" speed.
Also, how fast is the processor in your computer? The Shaw Speed Test requires a processor that is over 2 Mhertz to run the test at "full speed". I have a laptop that has a 1.6 Ghz processor, and it never achieves the same speed as my 3 Ghz desktop computer, when both devices are using Ethernet cables.
