Static IP

[JT32]

I have one static IP setup already.

1. Is the only way to setup a static IP on your home network by logging into the XB7 directly? The Ignite HomeConnect app shows an existing static IP under port forwards under WiFi devices advanced but I see no option to create a static IP.
2. Should the static IP be within the DHCP range or should the DHCP range be reduced to not include static IP addresses?
3. Another question, my HomeConnect app says it is now updated to Rogers Xfinity but that is a separate app. Am I supposed to install Rogers Xfinity and stop using HomeConnect?

Thanks

[mdk]

@JT32 wrote:

1. Is the only way to setup a static IP on your home network by logging into the XB7 directly? The Ignite HomeConnect app shows an existing static IP under port forwards under WiFi devices advanced but I see no option to create a static IP.

It is Rogers/Shaw that needs to grant you a static IP-address.  You cannot do it yourself. 

However, note that the very-first time that your device sends its MAC-address to the Rogers/Shaw DHCP-server, that DHCP-server will grant you an IP-address. Each time your device "renews" its IP-address, the DHCP-server will grant you the same IP-address.  Not "static", but very close to it.  

2. Should the static IP be within the DHCP range or should the DHCP range be reduced to not include static IP addresses?

The static IP-address will always be in the correct range for your cable-modem to receive IP-based traffic.  That is just the way that "routing" works.

3. Another question, my HomeConnect app says it is now updated to Rogers Xfinity but that is a separate app. Am I supposed to install Rogers Xfinity and stop using HomeConnect? 

A few days ago, I received an E-mail, stating that Rogers has been "rebranding" itself, to use the "Xfinity" label. On my iPhone, the "Home Connect" has been removed. I think that when it did an auto-update, the rebranding occurred.  So, try opening "Home Connect", to see if it updates itself, to update to the new branding.

P.S. Looking in the "Apple Store" app on my iPhone, the "Ignite Home Connect" app is no longer available. Only:

• Rogers Xfinity (Shaw)
• My Shaw
• Rogers Xfinity
• Rogers Xfinity Stream (Shaw)

Hmm.

[rstra]

@JT32  And Rogers consumer accounts can’t get static IPs.

[JT32]

Thanks for the responses.

Sorry, I should have said Reserved IP on my home private network, I thought that was the same thing. If I log into the Gateway (XB7) under Connected Devices, Online-Deviced-Private Network, it shows up as a Reserved IP instead of DHCP and there is a button called ADD DEVICE WITH RESERVED IP.

The Reserved IP device shows up in the mobile app as Reserved IP Address under Port Forwards.

I found Rogers Xfinity (Shaw) in the Google App store with an Update button and then it replaced the Home Connect app. Looks very similar.

[JT32]

[JT32]

I'm wondering if the Reserved IP should be in the range of DHCP Beginning to Ending or I can reduce the ending to something like 199 instead of 253 and put my Reserved IP in the 200-253 range.