Unable to log in to Webmail

[mooer]

Webmail this morning shows "Unable to communicate with login server." and will not log in.

[chrys300]

I can log in on Laptop, but not on my Samsung S9. What is going on?

[dicksonsigns]

Im getting the same message

[shaw-tamara · Accepted solution]

Hi everyone,

There was an issue with Webmail earlier but it should be resolved now. If you continue to have problems logging in, try clearing your cache before you log in. Thanks! 

[mooer]

This appears to be fixed now - thanks!

[InvalidUserName]

I'm having this problem this morning. Never happened before, tried clearing the cache didn't seem to work.

[shaw-tony]

@InvalidUserName looks like there was a webmail interruption this morning. I have more details here.

[Maryloumiller]

2022-06-06  10:14 CDT  -   " Unable to communicate with login server. "

[rstra]

@Maryloumiller 

Works for me 

[TSR-Ali]

@Maryloumiller  do you have any saved bookmarks for Shaw webmail that you are using? It may be something cached in the web browser causing this.

Try to delete any saved bookmarks, then open http://webmail.shaw.ca directly in the address bar of the web browser and try to sign in again.

Other thing to test would to try in a different web browser version (Microsoft Edge/Firefox/etc).